Al Najm Glass and Mirror Company stands firmly behind the superior craftsmanship, structural engineering, and electronic reliability of our luxury mirror systems and glass fabrications across Doha, Qatar. We maintain strict quality control guidelines to ensure your custom solutions perform beautifully over time.

1. Professional Installation Warranty

Al Najm Glass and Mirror Company provides a dedicated structural installation warranty covering the stability, alignment, and heavy-duty secure mounting of all mirrors installed directly by our in-house technical team.
This ensures that all brackets, anchors, and safety framework components deployed by Al Najm Glass and Mirror Company remain completely secure under normal building usage conditions.

2. Smart LED and Electronic Components Warranty

All integrated electronic components supplied by Al Najm Glass and Mirror Company—including high-efficiency LED backing strips, touch-sensor dimmer buttons, digital clocks, and automated anti-fog heating demister pads—are covered by a targeted hardware replacement warranty against unexpected component failure.
This warranty covers faulty internal electronic manufacturing parts, provided the power routing has been safely managed according to the guidelines of Al Najm Glass and Mirror Company.

3. Strict Warranty Exclusions

This warranty enforced by Al Najm Glass and Mirror Company strictly does not cover any physical or electronic degradation resulting from:

Accidental impacts, glass breakage, deep surface scratches, or physical drops occurring after the technical installation sign-off by Al Najm Glass and Mirror Company.
Unauthorized repairs, chemical cleaning tampering, or physical modifications executed by external third-party contractors without the written consent of Al Najm Glass and Mirror Company.
Direct exposure to severe plumbing leaks, continuous structural moisture accumulation, or faulty external electrical voltage drops and power surges.

4. How to Submit a Technical Service Claim

If you experience any electronic component issues or structural concerns within your warranty window, please reach out to the service desk at Al Najm Glass and Mirror Company during active business hours to coordinate an on-site technical inspection:

Active Support Hours: Saturday to Thursday: 7:00 AM to 8:00 PM (Closed on Fridays)

Direct Customer Hotline & WhatsApp: +974 3031 1235

Technical Claims Email Desk: info@alnajmglassmirror.qa